Refund Policy

Draft · last updated October 29, 2026

This policy explains how billing, cancellations and refunds work for Fyndol, operated by Scalevate Marketing LLC ("we", "us"). It is part of our Terms of Service.

1. Monthly subscriptions

Fyndol plans are billed monthly, in advance, on the same day each month. Your plan renews automatically until you cancel.

2. Cancel anytime

You can cancel at any time. Cancelling stops the next renewal. Your account keeps working until the end of the month you already paid for, then the subscription ends.

3. No refunds for partial months

We don't refund or credit unused days. If you cancel in the middle of a month, you keep access until that paid month ends, and you are not charged again.

4. Your first charge: 7-day refund

If Fyndol isn't right for you, you can ask for a full refund of your first subscription charge within 7 days of that charge. Contact us (see below) and we'll refund it to your original payment method. Later charges are not covered by this.

5. Usage charges are not refundable

Charges for things you use, like phone numbers, text messages (SMS/MMS), calls, and AI usage, are passed through from our providers as you use them. These usage charges are not refundable, including inside the 7-day window.

6. How to ask for a refund or get help

Inside Fyndol, open Help & support and send a ticket with the category Billing. If you can't sign in, email us at the address below. Please include your agency name and the charge date.

7. Changes

We may update this policy. We will post the new version here with a new date. Changes don't affect charges made before the change.

8. Contact

Scalevate Marketing LLC · 350 Sansome St, Suite 820 PMB 1076, San Francisco, CA 94104 · jesus@scalevatemarketing.com